For launches

You launched. The world doesn’t know it yet.

For marketing leaders launching something new — a product, a category, a way of working. B2B or B2C.

The problem with new

Your buyers have questions.
Nowhere has answers.

Your buyers go to their usual places.

ChatGPT doesn’t know your product — you launched after its training data.

Reddit has no threads. Nobody’s discussed it yet.

Search has your press release. Maybe a competitor’s take. Nothing real.

YouTube has zero reviews.

The internet hasn’t caught up. It won’t for months.

“Every question about your launch gets answered by someone other than you — or doesn’t get answered at all.”

The window

You have one window to own the narrative.
It’s now.

Before the internet catches up. Before competitors reframe your category. Before your buyers form opinions from sources you didn’t write.

The first conversation a buyer has about your new product sets the frame for every conversation after. If you’re not in it — someone else is writing your story.

Where the narrative goes today

You wrote the guide. Nobody engaged with it.

Or they did — and hit a question on page 4 that stopped them cold. No one to ask. So they closed the tab, went looking, found something else, and left with the wrong frame.

The ad click

They clicked your launch ad with genuine curiosity. They landed. They read. They had a question the page didn’t answer. They left. You got a bounce and a pixel.

The product guide

They downloaded it. Maybe they read it. Maybe they got to page 6, hit a question, and stopped. You don’t know where they got stuck — or why. The document was a dead end.

The announcement

They saw the launch. They searched for more. They found a competitor’s response to your announcement before they found your own explanation of what you actually built.

The first conversation

Someone on your team fields the first inquiry. They know the product exists. They don’t know it well enough to handle the real questions yet. The conversation goes sideways. The follow-up takes weeks.

Two truths about your launch.

Your buyers are curious. The information doesn’t exist yet.
Your team is ready to talk. They’re not ready for every question yet.

inqa bridges both.

The document as a surface

Your product guide was a dead end.
Now it’s a conversation.

It gets downloaded. Maybe read. Maybe not.
No way to know where they got stuck.
No way to answer the question on page 4.

Now:

A QR code on the cover. A link in the footer.
Wherever a question forms — a conversation starts.

Product Launch Guide
Ask a question about this guide →
Scan to ask

The document becomes the conversation.

How it works for launches

Your content, live.

Start with what you already have — the product guide, the capability brief, the launch PDF, the white paper. Attach inqa. Every surface where buyers encounter your launch becomes a live conversation.

1
Start with your existing content.

Your product guide. Your capability brief. Your launch PDF. Your white paper. Your internal brief. inqa builds the concierge from what you already have — your information, your positioning, your proof points, your objection handling. Nothing to write from scratch.

2
Attach to every surface.

A QR code embedded in the PDF or product guide — buyers hit a question on page 4 and start a conversation right there. A link in the ad. A button on the landing page. A QR on the launch event signage. A QR on the slide. The same concierge runs across all of them.

3
Accurate conversation every time.

Trained on your launch — not the internet’s version of it. Every question gets your answer: your positioning, your proof points, your competitive edges. Not what ChatGPT thinks you do. Not what a competitor says you do. What you actually do.

4
Your team walks in ready.

Before the first real conversation, your team sees what buyers asked, where they got stuck, and whether they’re ready to go deeper. No fumbling. No repeating information the buyer already read. The first meeting is already the second meeting.

5
Signal from day one.

Top questions across every conversation. What’s landing and what isn’t. Where buyers get stuck in the content. What competitors are being mentioned. What your market is actually asking that your launch materials don’t answer yet. Real intelligence — live, not in a survey six months from now.

Always with a human in the loop — never a dead end.

What you’ll know

Market intelligence on your launch — from day one.

Not a vanity dashboard. The real-time read on how your launch is landing — what’s resonating, what’s confusing, and what your market is actually asking that your launch materials don’t answer yet.

What you might see in the first 30 days of a launch.

Top questions from launch conversations
“How is this different from [existing category]?”94
“Will this work for [specific use case]?”71
“What does getting started look like?”58
“How does [pricing / fit / integration] work for me?”44
What’s landing
Your differentiation claim: understood clearly in 74% of conversations in week 1.
Your pricing model: generating questions in 41% of conversations.
Worth a clearer explanation in the guide.
Where buyers get stuck
3x

The section on [technical concept] in the product guide generates 3x more questions than any other part. A plain-language companion would reduce friction.

Competitive mentions
Competitor A38%
Competitor B22%
New entrant C

New entrant C appearing for the first time — worth monitoring.

Team readiness signal

Questions your team is fielding repeatedly: top 5 captured and answered in the concierge. Escalations and follow-up delays down significantly vs. week 1.

Conversion to next step
Meeting, trial, or purchase29%
Requested deeper technical brief18%
Asked for pricing detail12%
Nurture with specific context41%
The whole point

Change how someone thinks about something —

before others do.

Get in touch

Tell us about your launch.

What are you launching? Who’s the buyer? We’ll show you exactly what inqa would look like running across your launch surfaces — what the conversation captures, how it routes, what signal you’d have in week one.

We’re working with our first cohort of customers now — happy to talk about being in it.

Launching at a conference? Speaking on stage? inqa is one concierge — across every surface your launch touches.